Grail Boutique uses shipping carriers USPS, UPS, and FedEx.

If you have a preference, please contact Grail Boutique before placing the order.

Orders are processed within 24-36 hours of receiving payment and verification.

Be aware that email orders are fulfilled based on availability at the time the email is checked.

All orders will receive an email confirming its shipment, as well as a tracking number.

We are not responsible for any lost, stolen, or damaged shipments.

The buyer assumes all responsibilities of claims made with the shipping carrier. We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout.

Estimated Shipping Times:

Flat Rate Domestic - 3-5 Business Days depending on delivery address
Flat Rate Express Domestic - 1-3 Business Days depending on delivery address
USPS Priority Mail International - 6-10 Business Days*
USPS Priority Mail Express International - 3-5 Business Days*

DOMESTIC SHIPPING

Shipping and handling rates for domestic orders are calculated upon checkout.

Prices may decrease or increase depending on products or quantity being purchased.

Express shipping for phone orders will cost a flat rate of $35.

Please contact us for a quote on Overnight Shipping - orders@grailboutique.com

INTERNATIONAL SHIPPING

*New Balance products are not available for international shipment*

International orders are shipped via DHL Express

International Rates are calculated during checkout. Estimated Shipping and handling rates for international orders are between $32-$70 depending on order quantity and product weights. Customs taxes are not included in shipping pricing.

NOTE: Grail Boutique is not responsible for any duty or customs incurred when placing international orders. Please take this into consideration prior to making purchases.